Responsibilities:

•  Handle inbound and outbound calls efficiently.

•  Schedule appointments for patients as needed.

•  Escalate issues to the client when necessary.

Requirements:

•  Strong communication skills.

•  Preference for candidates with a good US accent.

•  Ability to manage appointment scheduling systems.

Desirable Qualities:

•  Excellent problem-solving skills to handle escalations.

•  Professional and courteous phone etiquette.

•  Experience in customer service is a plus.

Job Details

Total Positions:
10 Posts
Job Shift:
Second Shift (Afternoon)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
May 30, 2024
Posting Date:
Apr 29, 2024

Ascend BPO Services, Inc.

Information Technology · 101-200 employees - Lahore

Ascend BPO's diverse portfolio of services include Healthcare BPO, Database Management & Administration, Business Intelligence, Application Development for Desktop, Web and Mobile platforms & Search Engine Optimization (SEO) services. This is in line with our strong commitment to create an end-to-end portfolio of service offerings to leverage our customer relationships Our Specialities are: - Medical Billing and Transcription, - Healthcare BPO | Medical Back Office, - Software Services, - Database Administration | Business Intelligence

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