Posted Feb 04, 2014 2 views
The incumbent will be responsible to monitor all sorts of communication over all the mediums i.e. Phone / Chat / Email and provide appropriate feedback to the Training Coordinator on timely basis.
Nature of Work:Axact is one of the global leaders in International Communication. The International Sales department works internationally 24/7 on Inbound and Outbound Sales & Support calls,emails and live chat. In order to expand its global outreach, Axact is looking forward to working with some of the finest individuals with excellent communication and selling skills - individuals who have desire to learn, develop, excel and achieve the highest standards. Working on strict deadlines, the individuals must be target oriented and highly motivated and have a flair for accepting challenges. If you have these qualities, you will surely be a part of the vibrant team.
Suitable Profile for this Position:- Graduate
- Experience in Quality Assurance department of renowned call centers
- Must be available to work in all shifts (Morning, Evening & Night)
Skills
Good verbal and written communication skills
Basic computer and Internet search skills
Job Details
COMPANY DETAILS: Axact is a mission driven, technology oriented organization with global operations. Axact provides a broad range of services to businesses and consumers across the globe, maintaining an unrelenting focus on quality service and customer satisfaction. Founded in 1997 during the days of the dot com boom, Axact has grown from strength to strength, making its mark on the globe through its world-class services and products which serve more than 8.3 million customers. Axact has its offices in Karachi, Islamabad and Dubai with strategic partners and associates in 100 countries. Currently, Axact has over 5,200 employees and associates worldwide. Axact recruits only the best and offers our quality human resource excellent remuneration packages, world class facilities and comprehensive benefits. In addition to this, employees are evaluated using an impartial and efficient performance measurement system. Axactians are offered excellent opportunities for career growth and development COMPANY'S MISSION: At Axact we work to be the number 1 with more than 50% of the revenues and profits of every global market we enter and at the same time deploy our core competencies towards the socio-economic development. This is our mission and everything we do reflects this only this and nothing else.
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