Call Center Representative (Truck Dispatch)

This is a full-time on-site role for a Call Center Representative at Byte share consultancy located in Lahore. As a Call Center Representative, your day-to-day tasks will include answering incoming calls, addressing customer inquiries and concerns, providing information about products and services, and resolving customer complaints. You will also be responsible for maintaining customer records, processing orders, and handling payment transactions.

Qualifications

Excellent verbal and written communication skills
Strong problem-solving and interpersonal skills
Ability to work well under pressure and handle challenging customer interactions
Attention to detail and accuracy in data entry and information processing
Ability to multitask and prioritize tasks effectively Proficiency in using call center software and equipment
Metric to Master
Previous experience in a customer service or call center role is preferred

Fresh and Experienced can also apply.

There are three shifts, morning, evening & night We offer competitive salary and benefits packages for this position.