· To answer patients telephonic queries for various testing or donation purpose.
· To attend and handling phone calls from indoor/outdoor patients and scheduling appointments for the drawing/collection of blood samples from the patient’s premises as part of “Free Home Sampling Services”.
· To ensure customer satisfaction by providing required information in timely manner.
· Stay up to date to all lab events and happenings.
· To enter the record of each sample in computer system and to ensure the correct marking of each sample with computer generated code.
· Send Lab reports to customers through email.
· Schedule home sampling cases as required.
Chughtai Lab is a fully equipped, state of the art pathology laboratory based in Lahore, Pakistan. Founded by Dr A. S. Chughtai in 1983 under the name of Lahore Lab, the mission was to provide patients and physicians with a pathology laboratory that they could trust. Today, more than 33 years later, the mission remains the same. Welcome to our home on the web. Here you will find all the information you might need about us, our people and our work. You can contact our pathologists and you can see the instrumentation that we use. You can find out the nearest lab location and you can set up an appointment for free home sample collection. Most importantly, you can access your lab test results right here on your computer./p