We are seeking a dedicated and detail-oriented female Assistant Account Manager to join our team. This role involves managing and optimizing our Amazon Seller Central account and ensuring smooth coordination with suppliers and freight forwarders. The ideal candidate will have excellent communication skills, organizational abilities, and a good understanding of Amazon Seller Central and Excel.
Key Responsibilities:
Manage and optimize listings and shipment plans in Amazon Seller Central.
Contact seller support / SAS team to resolve issues.
Coordinate with suppliers and freight forwarders to ensure timely deliveries.
Monitor product listings for performance metrics such as categories, ratings, reviews, and BSR.
Handle customer inquiries and maintain high satisfaction levels.
Update records and generate performance reports.
Qualifications and Experience:
Excellent English communication skills, both written and verbal.
Good understanding of Amazon Seller Central account management.
Proficiency in Microsoft Office, especially Excel and data management tools.
Strong organizational and problem-solving skills.
Background in O/A levels preferred but not required.
Preferred Skills:
Experience in managing Amazon listings and handling customer inquiries.
Ability to work independently and manage multiple tasks efficiently.
Attention to detail and a proactive approach to identifying and solving issues.