Posted Dec 10, 2014
ROLE AND RESPONSIBILITIES
Prime objective of a Finance Analysts is to monitor and verify data provided and highlight mistakes and validate them. Ensure that the employees at client’s end are performing as per the requirements put forth. Analyst’s Target is to Verify 150 to 300 records each day. Excellence and accuracy of verification should not be detoured. Reverts shouldn’t exceed more than 2.5% in the whole month. Accuracy in reporting and meeting deadlines Finance Analyst will directly report to Team Lead Communicate anomaliesunusual behaviorprocess of an error in a record to investigate the matter further. Attend weekly, daily and monthly Team meetings Identifying fraudulentsystem abuse activities Send cancel/Fraudulent/duplicate sale intimation to Team Lead to validate before rolling them out to client. Send daily shift startend report to Team Lead and POC. Send completed verification report to Team Lead at the end of shift along with PM Analyst should be dependable and follow dress code policy. Responsible to perform additional tasks as assigned.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
Minimum Bachelor’s degree Additional Professional courses would be preferred
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Extensive sitting at several occasions and should be flexible in timings
PREFERRED SKILLS
Should be proficient in Excel, MS Office and relevant call center related applications / programs Customer Services/ Quality Assurance Background would be preferred Good analytical skills Excellent listening skills Quality & Customer Focus, Phone Skills, Good Verbal & written Communication Objectivity Dependability Multi-tasking
Job Details
Future Now (Pvt) Limited
Future Now Technologies is a leading provider of cutting edge technology solutions and services in Pakistan, Europe and North America. We believe that innovation, commitment to quality, and effective partnership with our clients is the foundation of success. Over the years we have engineered solutions which are currently being used in some of the largest fortune 100 companies around the world. Our success comes from the realization that our success can only be possible if our clients are successful.
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