Posted Jan 28, 2015
We are a USA based company provides customer support and programming solutions to our clients across the globe. We have a current opening for a couple of posts of Customer Support representative in our Pakistan office. We’ll prefer candidates who have experience in taking calls and have worked on USA, Australia and/or UK campaigns.
The job will be to:
Answer/solve customer inquiries on call, email and live chat.
It’s a totally inbound customer support job.
Job timings will be from 8 pm to 4:40 am.
Saturdays and Sundays are off.
Salary 25 to 35.
Apply date: 1 month from the time job ad being posted.
Skills set required:
Explaining packages and promotions to the customers.
Good upselling skills.
Follow up on new leads and referrals resulting from field activity.
Develop and maintain sales materials and current product knowledge.
Identify and resolve client concerns.
Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff.
Coordinate company staff to accomplish the work required to close sales.
Note: This position requires good written and oral English language skills. Please do not apply if you cannot comprehend / speak English in American/Australian/UK or Neutral accent. This a Lahore based position, please do not apply if you are not located in Lahore.
Job Details
GTNWire is services based company situated in Brea, California, GTNWire provides complete e-commerce solutions for business to consumer enterprises all over United States, UK and Australia. GTNWire indulges in practical development and management of E-Commerce presence for many of major brands in automotive and clothing industry. Our vision is to continue our growth and make strong presence in E-Commerce industry by providing innovative and smart solutions to growing B2C businesses around the globe. Empower our customers with better management and practical solutions. Create better quality of work and adapt to more advanced tools of work.
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