Waiter

The waiter/waitress is responsible for providing excellent customer service by taking orders, serving food and beverages, and attending to customers' needs in a restaurant setting. They play a key role in ensuring guests have a positive dining experience and contribute to the overall success of the establishment.

Key Responsibilities:

Greet customers warmly and escort them to their tables.
Present menus and explain menu items, specials, and promotions to customers.
Take accurate food and beverage orders from customers.
Relay orders to the kitchen staff and ensure timely delivery of food and beverages.
Check in with customers to ensure satisfaction with their meals and address any concerns or requests.
Anticipate customers' needs and provide attentive service throughout their dining experience.
Serve food and beverages courteously and efficiently.
Prepare and serve specialty drinks, cocktails, and alcoholic beverages where applicable.
Handle cash, credit card, and other payment transactions accurately.
Maintain cleanliness and organization of tables, dining areas, and server stations.
Collaborate with kitchen and bar staff to ensure smooth operation during busy periods.
Follow all safety and sanitation procedures to ensure a clean and safe dining environment.
Upsell menu items and promote additional products or services to increase sales.
Assist with setting up and breaking down tables and dining areas before and after service.
Attend staff meetings and training sessions as required.

Qualifications:

High school diploma or equivalent preferred.
Previous experience in a similar role is preferred but not required.
Strong interpersonal and communication skills.
Excellent customer service skills and a friendly demeanor.
Ability to work well under pressure in a fast-paced environment.
Attention to detail and accuracy in order taking and serving.
Basic math skills for handling cash and processing payments.
Knowledge of food and beverage service techniques.
Ability to multitask and prioritize tasks effectively.
Flexibility to work evenings, weekends, and holidays as needed.

Skills

Communication Skills Guest Management Attention to Detail

Job Details

Industry:

Recruitment / Employment Firms

Functional Area:

Hotel/Restaurant Management

Total Positions:

35+ Posts

Job Shift:

First Shift (Day)

Job Type:

Full Time/Permanent

Job Location:

Karachi, Pakistan

Gender:

No Preference

Minimum Education:

Matriculation/O-Level

Career Level:

Entry Level

Minimum Experience:

Fresh

Apply Before:

May 09, 2024

Posting Date:

Apr 08, 2024

HRSI

Recruitment / Employment Firms · 11-50 employees - Karachi

Human Resource Solutions International (HRSI) was constituted in early 2004 and today we are amongst the leading HR solution providers and Executive Search firms in Pakistan. We are privileged to be considered premier human resource solutions for our clients; we perform the role of being a distanced HR department for our clients, carefully analyzing and fulfilling all their needs. rnOn the Executive Research front, HRSI assists over 70 MNCs & Blue Chip clients in Pakistan, Southeast Asia & UAE operating in 20 different Industry verticals. HRSI is also an exclusive partner of “The International Executive Search Federation (IESF)”; world’s largest executive search network, with an alliance of leading executive search firms, in 43 countries. Therefore, HRSI excels in providing global reach via local partnerships.