Posted Jul 28, 2015
Key Responsibilities:
We are looking for a person to lead Quality Engineering Initiatives, he/she should be an intelligent and energetic person with unconventional and creative thinking skills and who aims to pursue career in the field of:
- Management Excellence
- Performance Management,
- Process definition, optimization and implementation
- Audit and compliance
- Organizational Development
Excellent analytical, skills with ability to visualize micro and macro level details.
Excellent Oral, Written Communication Skills as well as presentation skills
Capable of data extraction, analysis, validation, compilation and reporting of resource productivity, quality and other KPIs.
Plan, schedule and conducting team audits.
Carry out:
- Analysis of existing processes
- Detecting issues and hotspots
- Suggesting alternate solutions
- Evaluating best solution
- Getting input and support from relevant stakeholders
- Documenting the suggested process changes
- Rollout, tuning of new processes
Should be able to observe, detect and highlight data anomalies, exception or omissions and prepare exception reports.
Capable of quickly learning usage of applications such as:
- Project Management – Xplanner
- Ticket Tracking – OTRS
- Content Management - Alfresco
- Version Control - SVN
- Bugs Tracking - Test Director, Quality Center
Ability to organize and report information in a logical and presentable manner.
Knowledge, Skills and Personal Characteristics:
- Prior experience with a successful track record of resource grading, performance management, Audit and Compliance, Organization Development essential.
- Responsive and Excellent written and Oral communication skills, with ability to work under stress and quick learner.
Specific Tools, Technologies or Equipment Skills:
- Command over Office Productivity software (documents, presentations, worksheets, databases, charts, graphs)
- Ability to learn and use web applications.
Job Details
i2c Pakistan
i2c, Inc. is a Silicon Valley-based company that enables financial institutions, corporations, brands and governments around the world the ability to launch profitable next-generation financial products. Our global, cloud-based platform supports virtually any prepaid, debit or credit program in plastic, virtual or mobile form. Clients around the world rely on us to get to market quickly with differentiated products that meet their customers' unique needs. The i2c team is made up of nearly 400 smart, hard-working people in offices across the world. And we're growing! Our executive team, as well as the Sales, Marketing and Business Advisory groups, are based in Silicon Valley and Singapore. IT Operations, Engineering and Client Services are focused on delivering world class products and services from our Lahore facility. Together, we serve clients in six continents and support end consumers in 216 countries and territories. As a growing company operating in the center of an exploding industry, we routinely fill positions in these key departments: Engineering The Engineering team specializes in web & mobile applications, interfaces, telephony, graphics, application security and transaction processing. They work hard to develop highly configurable products that push boundaries within our industry. IT Operations This team works 24/7/365 to ensure that our global data centers provide 99.99% up time and fool proof data security for our clients. Their areas of expertise include information security, network operations, server management, database management, software change management, telephony, service delivery and application performance management. Information Security The Information Security team ensures internal and external audits of our applications and networks, internal and external ethical hacking, automated security scanning and risk management. our commitment to information security is externally confirmed by its yearly PCI-DSS certification and SSAE-16 valida
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