Medical Consultant

The Medical Consultant within the Operations department will be responsible for collecting data from a variety of clinical or pharmaceutical research projects. The Medical Consultant will be required to work collaboratively to align, compile, and manage data to be reported clearly and concisely, without error. We are looking for individuals who have a way of dealing with potential customers and the like with utmost sincerity and compassion.

Job Description

To make outbound calls to assess the enrolled research volunteers' health by analyzing the health reports discussion with the volunteers and their doctors. To ensure that the highest level of quality Patient care is delivered based on pre-defined quality benchmarks.

To have an extensive understanding of FAQs to ensure smooth delivery of information to the Patients and doctors over the phone. Maintain the highest level of knowledge regarding relevant diseases and products to enable them to create a more positive patient experience at every touchpoint with Patients, their caregivers, and Health Care Professionals. To have extensive exposure to and first-hand knowledge of the relevant culture names addresses and language. Ensure compliance with all company policies, procedures, and practices.

Job Specifications

MBBS Graduate Proficiency with MS Office (Particularly MS Excel and MS Word) Empathy, Hospitality & Excellent Communication skills in English 2-3 year experience preferred

Perks & Benefits

Medical Insurance
Permanent Employment Status
Provident Fund Internal
Job Opportunities
Annual Leaves
Leave Encashment
Company Pick & Drop

Skills

Fluent in English Medical Consultancy General Medical Knowledge Medical Communication

Job Details

Industry:

BPO

Functional Area:

Client Services & Customer Support

Total Positions:

3 Posts

Job Shift:

Third Shift (Night)

Job Type:

Full Time/Permanent

Job Location:

Karachi, Pakistan

Gender:

No Preference

Age:

18 - 40 Years

Minimum Education:

MBBS

Career Level:

Experienced Professional

Minimum Experience:

2 Years

Apply Before:

May 10, 2024

Posting Date:

Apr 09, 2024

ibex

BPO · More than 5000 employees - Karachi

'ibex.' is is a public listed company on Nasdaq. We are a people-helping company, inspired to bring about a global change in an otherwise dulled out technological world. Headquartered in Washington, D.C., ibex. has delivery locations across 30 sites in 8 countries and maintains a network of over 25,000+ employees. With its CLX platform, the company’s solutions range from handling 138 million customer interactions yearly for its clients from onshore, offshore and near-shore locations, to acquiring new customers for its clients that add $2.3 billion yearly in lifetime revenues, to deploying its Clear view platform that helps brands manage and optimize their customer experience. Emerging with its client-driven and customer-inspired approach, ibex. Pakistan has achieved the #1 Market Position in delivering the end-to-end customer experience journey to fortune 500 companies. We are among the fastest growing geographical location of ibex currently employing 6500+ employees operating from 8 centers in 3 major cities; Karachi, Lahore, and Islamabad. We offer permanent and contractual job opportunities with internal growth opportunities to striving individuals. We have among the highest female ratio and fresh graduate hiring across the industries. Our mantra is we don’t create jobs we make careers!