Posted Apr 13, 2012 3 views
Job description for this position
Responsible for providing quality sales and customer support services through inbound and outbound calls, live chat and emails on the basis of provided guidelines.
Nature of Work
Axact is one of the global leaders in International Communication. The Sales and Support is a department that works internationally 24/7 on Inbound and Outbound Sales & Support calls, emails and live chat. In order to expand its global outreach, Axact is looking forward to working with some of the finest individuals with excellent communication and selling skills - individuals who have desire to learn, develop, excel and achieve the highest standards. Working on strict deadlines, the individuals must be target oriented and highly motivated and have a flair for accepting challenges. If you have these qualities, you will surely be a part of the vibrant team.
Suitable Profile for this Program- Preferably graduate. O & A level educational background preferred
- Experience in handling international clients via telephone, email and live chat
- Candidates with foreign education and experience are also encouraged to apply
- Must be available to work in all shifts (Morning, Evening & Night)
Skills required for this position
- Excellent selling skills with proven track record of B2B and B2C sales
- Excellent verbal communication and comprehension
- Neutral or non-inflicted American or British accent
- Basic computer, Internet search and written *communication skills
Skills
Cash Package
The details of your total monthly cash package are as follows
Total Cash Package per Month (salary + cash benefits) Rs. 31, 855/- to Rs. 60, 294/-
Monthly Bonus
We have a lucrative monthly bonus scheme for our sales force.
Monthly Bonus Rs. 7, 500/- to unlimited
Consolidated Package
Consolidated Package including bonus Rs. 39, 355/- to 67, 794/-
Benefits Package
Transport
We provide free pick and drop facility to all the Axactians in our modern, comfortable, air conditioned Axact vans where a daily newspaper awaits you every morning! No matter what shift you are in we are there to facilitate your commuting needs.
Health-care Benefits
We provide complete medical coverage not just for you but your spouse, kids and parents as well. Should you need any diagnostics, treatment or post medical care, Axact will be there for you.
Financial Support Plan
We offer a comprehensive financial support plan, in case of any mishap to you; your dependents are entitled to fixed monthly financial support amounting to 80% of your gross salary. Leave Entitlement
We offer you a very flexible leave policy encompassing 34 leaves for all possible occasions including leaves for education, marriage, hajj, casual and rest and relaxation etc.
Lifestyle Package
At Axact, we offer a lifestyle with a fine balance of work and leisure and the recreational benefits offered are simply endless. We offer a number of exciting facilities such as modern salon, spacious cafeteria, movie theater, indoor games, hut facility, Yacht, Dreamworld club and many more. This was just a gist of the enviable lifestyle at Axact, please read details on subsequent pages as there are lots more to be explored.
Career Development and Growth
At Axact, you will get the best people to work with. Our working environment which is very conducive to learning and development provides you with outstanding opportunities through participation in various orientation sessions and meetings, projects, events and transparent performance management etc. On top of it, the career opportunities are endless and rewarding. You can climb the career ladder with a well defined career path at your own pace.
Job Details
COMPANY DETAILS: Axact is a mission driven, technology oriented organization with global operations. Axact provides a broad range of services to businesses and consumers across the globe, maintaining an unrelenting focus on quality service and customer satisfaction. Founded in 1997 during the days of the dot com boom, Axact has grown from strength to strength, making its mark on the globe through its world-class services and products which serve more than 8.3 million customers. Axact has its offices in Karachi, Islamabad and Dubai with strategic partners and associates in 100 countries. Currently, Axact has over 5,200 employees and associates worldwide. Axact recruits only the best and offers our quality human resource excellent remuneration packages, world class facilities and comprehensive benefits. In addition to this, employees are evaluated using an impartial and efficient performance measurement system. Axactians are offered excellent opportunities for career growth and development COMPANY'S MISSION: At Axact we work to be the number 1 with more than 50% of the revenues and profits of every global market we enter and at the same time deploy our core competencies towards the socio-economic development. This is our mission and everything we do reflects this only this and nothing else.
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