Posted Mar 09, 2015
Provide client support services in accurate and timely fashion.
Maintain high level of professionalism and competence in every client interaction.
Build positive and productive relationships with clients.
Make frequent client calls and visits to strengthen client relationships.
Analyze and resolve service issues promptly.
Inform management about complex client issues and resolutions.
Maintain client focused working environment for team.
Work in compliance with company policies and procedures.
Identify and develop new business opportunities with client contacts.
Utilize effective problem solving and time management skills in client service operations.
Assist in risk assessment and mitigation activities.
Develop process improvements to enhance service efficiency and effectiveness.
Skills
- Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Service Orientation - Actively looking for ways to help people.
- Coordination - Adjusting actions in relation to others' actions.
- Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
- Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Time Management - Managing one's own time and the time of others.
- Persuasion - Persuading others to change their minds or behavior.
Job Details
RS.International
R.S.I. was founded in 2003 and is a well established Government License Overseas Employment Promoters. R.S.I. operates in three major cities in Pakistan namely, Karachi, The central personnel information and documentation centre is located at Karachi Head Office. The centre is fully equipped with computers and word processor system E-Mail with scanner and Telephone, and faxes. The bio-data of qualified and short listed personnel are maintained in a data bank on computer for ready reference records of all personnel recruited are well preserved and can be retrieved quickly. R.S.I. is fully organized to meet personal requirements of multinationals and corporate clients, and industrial and commercial business houses; whose requirements may very from a few to several hundred job cases. R.S.I. is a professional organization headed by proprietor and staffed by a General Manager, Office Executive, an Executive for outdoor duties a Company Secretary and other staff to give polite, courteous and prompt services. The Islamabad Office keeps close liaison with foreign Embassies and Consulates to expedite processing of visa applications. It also arranges interviews of candidates for selection by Employers and in connection with grant of visas by the Embassies. R.S.I. At we offer comprehensive Services after Dispatch to our valued able clients. This service means e.g. cases of delayed departures employees on home leave, verification of emergency leave, cases from employees home and prompt services / message etc. R.S.I. We welcome you to contact us on Fax, E-mail, Telephone ask for any information you need; we will be glad to answer your inquiry we cordially invite us when you are in Karachi next; we will be pleased to discuss your requirements with you.
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