Posted Sep 05, 2016 3 views
- Answers incoming calls.
- Directs call to CEO , staff, or departments through the switchboard or PBX system.
- Places outgoing calls.
- Receives guest messages and deliver the same to the guest.
- Logs all wake-up call requests and performs wake-up call services.
- Provides information about hotel services to guests.
- Understand the telephone operator board or PBX switchboard operations.
- Knows what action to take when an emergency call is required.
- Monitors automated systems including fire alarms and telephone equipment when engineering and maintenance department is closed.
- Assists in reporting telephone equipment or service complaints and problems.
- Multitasking abilities will always come in handy, because a switchboard operator may be asked to do other jobs as well.
- Must be polite and courteous while answering the phone..
- Keep records of calls placed and received by all departments and recording the call charges.
- Provide relay service for hearing-impaired guests.
- Provides a paging service for hotel guests and employees.
- Process guest wake-up calls.
Job Details
Laraib Technology
We utilize our know-how from our long experience in producing best Electronic security and automation solutions and Electrical Energy system in Pakistan. We provide not only the most reliable products, but have also dedicated ourselves to provide services to meet the needs and preferences of our valued domestic customers.
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