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Job Description

·         Troubleshooting IT software and hardware problems at the Helpdesk and around the campus, individually or as a team

·         Dealing with students and lab usage policies enforcement.

·         Provide technical support to students in computing labs (24*7), work in rotating shifts.

·         Taking phone calls, logging and assigning tickets at Helpdesk and providing appropriate solution to the users after office hours and on weekends

·         Record lectures and other events; facilitate web casting/recording requests after office hours and on weekends.

·         Following up calls in progress

·         Working with other IST members as and when required

Job Details

Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Degree Title:
IT/CS
Career Level:
Intern/Student
Minimum Experience:
Fresh
Apply Before:
Oct 20, 2016
Posting Date:
Sep 20, 2016
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LUMS-Lahore University of Management Sciences

Education/Training · 301-600 employees - Lahore

One of the largest universities of Pakistan, the Lahore University of Management Sciences (LUMS) is a world class academic institution with a proud history of achievement and ambitious plans for the future. The idea of establishing the university took root in the mind of Syed Babar Ali, Pro Chancell ...Read More