Posted Mar 12, 2024 278 views
This position leads to an operations manager role within a year for candidates who demonstrate proficiency. The operations center is of a company in Australia and you will be working on behalf of the company, with the candidate representing them in their work.
APPLICANTS MUST HAVE AN ADVANCED LEVEL OF ENGLISH PROFICIENCY.
Are you seeking a long-term, full-time job with job security? Do you excel in English proficiency and possess exceptional communication skills? If so, we have an exciting opportunity for you!
This role offers a competitive salary of 70 K to 100 K (dependent on your English fluency and accent).
Key Responsibilities:
- Respond promptly and professionally to staff inquiries and issues.
- Manage staff rosters and schedule adjustments according to client and site requirements.
- Inform clients about staffing issues, schedule changes, or site requirements as needed.
- Handle client communications regarding additional staff or new site needs with responsiveness and professionalism.
- Provide clear briefings to staff on their roles and responsibilities based on client requirements.
- Utilize rostering software to publish staff shifts and ensure scheduling accuracy.
- Email rosters to clients promptly, ensuring receipt confirmation and addressing inquiries.
- Provide exceptional customer service to clients, addressing needs promptly.
- Maintain accurate records of client communications, staff assignments, and issue resolutions.
Requirements:
- Advanced English proficiency or native English speaker with a similar organic fluent spoken command.
- Relevant experience in an English-speaking environment with international clients.
- Possesses a learning attitude.
- Computer literate with proficiency in Outlook, MS Word, and Excel.
- Naturally active and eager to learn and grow. Ambitious.
Equal Opportunity Employer: No gender, ethnic, or religious preferences.
There is a 6 days a week roster, with one day off. This is not a sales and marketing job, the role is to handle business operations of a company based in Australia.
If you meet the requirements and are interested in this position, please apply with your resume. Successful candidates will undergo paid training during the first month. We look forward to welcoming you to our team!
Note: Must be able to travel to Gulshan e Maymar.
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