(1) Attend & provide timely response to customer regarding customer queries related to Sales / Marketing / After Sales.

(2) Prepare monthly action plan & result sumbit to CRC incharge on / before 5th of every month.

(3) Attend & register complaints through phone.

(4) Attend & register customers complain regarding Off-Road services.

(5) Coordination with dealers & customers for timely resolution of complain.

(6) Maintain daily activity report and submit to CRC incharge.

Skills

(1) Customer Relations Management
(2) Knowledge of Customer Service Operations
(3) Coordinating & Organizing Skills
(4) Teamwork & Collaboration

Job Details

Industry:
Total Positions:
1 Post
Job Shift:
Rotating
Job Type:
Department:
Customer Relation Center
Job Location:
Port Muhammad Bin Qasim, Karachi, Pakistan
Gender:
Male
Age:
26 - 28 Years
Minimum Education:
Bachelors
Degree Title:
B.A / B.Com / B.Sc
Career Level:
Experienced Professional
Minimum Experience:
3 Years (Call Center)
Work Permit:
Pakistan
Require Travel:
Not Required
Apply Before:
Feb 10, 2015
Posting Date:
Mar 10, 2015

Pak Suzuki Motor Company Limited

AutoMobile · 301-600 employees - Karachi

Pak Suzuki Motor Company Limited (PSMCL) is a multinational automobile company part of the Suzuki Motor Corporation (SMC) Japan. Suzuki is the 11th largest automobile manufacturer in the world, employs over 45,000 people in 23 countries. PSMCL is the largest automobile company in Pakistan employing over 3,000 direct/indirect staff across Pakistan. Our most valued asset is our employees; We provide a challenging and conducive environment with a chance of tremendous growth opportunities, as we believe in continuous learning and development of our employees & their continuous effort and hard working made us market leader, we are committed to continue the same.

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