Posted Jun 08, 2012 1 views
We are looking for an experienced and highly skilled Content Writer for our Customer Support Department. Position holder will be responsible for carrying out support related writing activities for our online design website.
MANDATORY: Excellent English writing skills are a MUST. Masters Degree holders (preferably Journalism or English majors) or O/A Levels graduates are encouraged to apply for this position.
Job Responsibilities:
Identifying issues and resolving those within a given time frame.
Liaison with other departments including US office.
Handling customer queries via phone call/email/ticket system and live chat
Keeping record of all deliveries and ensuring that project deliverable are sent to client on time.
Maintaining customer records - Keeping track of orders, up sells and monitoring of design projects
Good reporting skills and ability to provide valuable guidelines to customers.
Exceptional Writers are encouraged to apply and will be considered for senior support position after training
NOTE:
- Please note that this is a 3rd shift job starting from 0600 PM to 0200 AM
- Pick and Drop Facility will be provided
Job Details
Right Solution
pRight Solution, a leading Internet technology firm having offices in US, Mexico and Pakistan. We create web site designs that are search engine friendly; E-commerce enabled and ensures customer success at an amazingly competitive rate./p
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