Posted Sep 29, 2016
This position requires you to provide remote Infrastructure Management and Support to Organization’s Customers in US and Worldwide. The Job Description typically includes:
- Managing Customer’s Office 365 account and provide support to their users with Share point, Exchange, Lync, etc.
- Provide Operational and Functional support for 3rd party systems (other than Microsoft) deployed in Cloud
- Manage AD/DC, DNS/DHCP, and ensure Forest/Domain are functional 24x7
- Manage Virtualized infrastructure on Cloud (Microsoft Azure), create new VMs, backup, etc.
- Implement Backup policy in organization that includes VMs, Databases and other sensitive data
- Manage public DNS, SSL certificates, and Company’s website
- Provide help desk support to other staff members and ensure all nodes are in working condition
- Provide 24x7 support for Infrastructure and 8x5 support for Help desk.
Skills Required:
· Fluent in English writing and speaking (must)
· Hands on experience working with Microsoft server technologies such as Windows Server 2008/2012, AD/DC, DNS, DHCP, Exchange etc.
· Proficient with managing AD/DC in a Forest environment having multiple Domains
· Working experience with Virtualization technologies such as Hyper-V or VMWare
· Working experience of managing SharePoint 2010/2013 including Installation, Configuration and Troubleshooting.
· Should have good understanding of networking concepts/protocols such as TCP, UDP, FTP, HTTP, SNMP, NAT/PAT etc.
· Experience providing Help desk and Support to end users
· Should be able to take full ownership
Preferred Skills:
- Microsoft certification in related technologies such as Exchange, Lync, Office365 etc.
- Database management skills, installation, configuration, backup and troubleshooting
- Experience working with Office 365 and/or Microsoft Azure
- Experience working with Microsoft System Center
- Working Experience with ERP and Back Office Automation system such as Sage, Oracle, SAP, Dynamics etc.
Skills
Job Details
Softech World Wide
pSoftech Worldwide is one of leading businesses to hold the Gold Competency in Cloud Solutions and Application Development. Gold competencies by Softech WorldWide is a significant proof of our practice using Microsoft technologies to solve business queries. Softech’s Partnership with Microsoft strengthens our technical influence and capability to deliver solutions. Culture: Life at Softech Worldwide LLC comprises of friendly colleagues, interesting tasks, and an opportunity to learn every day. SWW believes that great companies are built upon a foundation of valuable assets, so We love to work with personalities who want to be a part of the future, and need a workforce who believe that what they do today will shape the future. Our Values: The principles that lead our work include: Trust: Willingness to rely on each other actions. Integrity: Honest and ethical Empowerment: Empowered to do your job in your way. Innovation: Constantly seeking to improve through new ideas and innovation. Why work with US? We are working with Fortune 500 companies and Creating extremely impactful enterprise live & on-demand video delivery suite “VIDIZMO” which is recently named as Challenger in Gartner Magic Quadrant 2016 for Enterprise Video Content Management System. This progression is due to notable developments in technology sophistication and innovation that allows us to deliver secure, scalable and differentiated solutions to cater dynamic global enterprise video streaming and digital media needs. We are working on Microsoft latest tools and technologies such as .NET, MVC, WCF; Web technologies and frameworks including CSS, HTML5, JavaScript, JQuery, Bootstrap, Angular JS 2.0, ASP.NET/ASP.NET MVC, Streaming protocols RTMP, RTSP, HLS, Multicast; servers/technologies such as Wowza, Flash, Windows Media Server, FFmpeg server, Azure Media Services, encoders/transcoders (cloud or local)./p
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