· Managing Asterisk (Free PBX) based Inbound and Outbound Call Center solution

· Hands on experience in configuration with CLI and GUI both

· Integration of SIP Trunks and PRIs

· Integration of Asterisk Call Center solution with CRMs

· Integration of Asterisk with recording solutions

· Strong understanding of Elastix, Vici Dial, Go Auto Dial, Free PBX Trix box

· Experienced VoIP & network troubleshooting

· Understanding of DR and backup Solutions for VoIP Services

· Understanding of VoIP termination through SIP, and PRI is required

· In-depth understanding of Asterisk and Free PBX in a flash configuration files and ability to migrate files between various versions

· Solid understanding in a LINUX environment (We use Cent OS 5 & 6)

· Configuration of predictive dialer, ring groups, SIP Trunks and call routing

Skills

· Must be at least Bachelors (Computer Science)
· Possess good communication skills (verbal & written both).
· Possess excellent analytical skills.
· Flexible to work in shifts.
· Must be a good team player.

Benefits We Offer:

· Group Life Insurance
· Health Insurance
· Leave Encashment
· Professional Growth
· Provident Fund
· Loan Facilities
· Performance Based Monthly Attractive Incentives

Job Details

Industry:
BPO
Functional Area:
Total Positions:
2 Posts
Job Shift:
Rotating
Job Type:
Job Location:
Saddar Town, Karachi, Pakistan
Gender:
No Preference
Minimum Education:
Bachelors
Degree Title:
Computer Science
Career Level:
Experienced Professional
Experience:
2 Years - 3 Years
Apply Before:
Nov 09, 2015
Posting Date:
Oct 08, 2015

Sybrid Pvt Ltd

BPO · 301-600 employees - Karachi

Sybrid is a wholly owned subsidiary of the highly reputed, diversified and quality driven Lakson Group of Companies. Sybrid is a global management consulting, technology services and outsourcing company with multiple offerings. The modern day industrial landscape is becoming increasingly dynamic, leading the businesses to work in a climate of increased competition with more focus on specialization. With this perspective in mind, Sybrid relieves you of your non-core business engagements by providing elaborate yet cost effective solutions in BPO, Customer Sensing and CRM.

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