Posted Nov 27, 2015 230 views
Lodgings Hospitality Management: (Develop Lodging Hospitality Standard, Ensure best environment of bedrooms and/or Hotel-Clean & tidy, safe & secure. Also confirm that lodging is meeting our standards; Guarantee delivery of excellent service, guest comfort and privacy all the time; Monitor performance of Hotel through verification and analysis of guest satisfaction system. Initiate Corrective measures; Ensure that all bedrooms are well equipped; Develop and implement standards of Room Services.)
Business Development: (Develop annual business plan and divide it into objectives by analyzing market trends, guest preferences; Identifying and evaluating competitors; Prepare financial, marketing, and sales projections, analyses, and estimates.)
Sales Promotions: (Identify potential customers, develop and execute strategic sales & marketing program; Evaluate program results;Develop and sustain business oriented relationship with key accounts;Maintain Customer satisfaction by monitoring, evaluating, and auditing Lodging, Services, Environment and customer preferences. Delegate sales targets to team; Pass instruction for engaging/entertaining customers by considering Business standards.Create Brand image for Hotel)
Service Excellence: (Ensure best Services all the time. Propose and execute Training & Development programs for superb services and make sure that customer leave the Hotel happy. Evaluate that guest satisfaction targets are met)
Operations Excellence: (Maintain Operations Excellence by directing and implementing best hospitality. Develop Annual and monthly Budget for Key Operations Expenses and achieve targets. Lead key Hotel projects-repair and maintenance, refurbishment; Ensure that cost are controlled and revenue opportunities are effectively sourced and delivered; Develop and execute best HSSE Practices, Liaison with stakeholders)
Financial Responsibilities:(Meets outlets financial objectives; prepare monthly, Quarterly & Annual Sales forecast and profitability; analyze variances; initiate corrective actions; establish and monitor business controls; develop and implement strategies to increase profitability.)
Personnel Management:(Anticipate future staffing needs in line with annual business plan and coordinate with HR Department; Provide guideline to Managers for career development plan as per policy;Accomplish outlets human resources objectives by supporting in recruiting, selecting, orienting, training, discipline, appraisal, and reviewing job contributions; Plan and review compensation & benefits objectives; enforcing policies and procedures in-lined HR Department.)
Required Skills& Expertise:
- Proven Self-discipline, initiative, leadership ability and outgoing.
- Proven Experience in Sales & Marketing of Hotel
- Must be customer focused
- Ability to welcome and embrace change management
- Excellent communication skills for dealing with diverse customers.
- Ability to handle pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions.
- Ability to motivate team to ensure that service meet appropriate standards.
- Experience in development and implementation of Hotel policies & procedures
- Must possess financial skills to analyze Revenues and profitability
- Influencing, persuading, coaching and negotiating skills
- Proficient in the use of MS Office applications, email and the Internet
- Co-operative and supportive team player
Salary: Market Competitive Salary in SIX Digits.
Perks & Benefits:
- Company Maintained Car 1300CC
- Bonuses Annual
- Other variable pay (based on outlet performance).
- Life Insurance
- Health Insurance (Self & Family)
- Enviable Work environment with many other facilities
Job Details
Taj Corporation
pTaj Corporations is one of country's leading organizations in fuel and food businesses. It started its business back in 1965 from a petroleum service site. Currently, it works with a nationwide and growing network of petroleum service sites and restaurants. Taj works with leading national and international Oil Marketing Companies like Shell, PSO, Total, Attock, etc. Taj has its own chain of high quality restaurants in cities and on highways. Core values of Taj Corporation revolve around focus on happiness and loyalty of team and customers./p
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