Posted Aug 23, 2014 7 views
1: INTERNAL AUDIT OPERATIONS:
Assist in the following areas at execution level;
- Internal Control Assurance
- Risk Management Assurance
- Transactions verifications
- Testing of Internal Controls
- Setting of Audit Recommendations
- Compliance Auditing with approved company procedures
2: SERVICE QUALITY ASSURANCE (SQA) OPERATIONS:
- Recording of all customer complaints relating to product quality and service quality received from the customers.
- Task assigning to the concerned department & follow up for its completion and timely closure
- Review and evaluate the corrective & preventive action taken by investigating department
- Compliance of company procedures in customer complaint handling.
- Market visit for complaints verification and for the investigation of possible root cause.
- To prepare and update log of customer complaints with graphical analysis management review.
- Take part in the appointment of new distributor appointment to evaluate applicant eligibility as per company requirement and business needs.
- Perform exit interview of distributors resigned or terminated with an objective to enhance the goodwill of the company and for betterment of company internal control system.
3: Anyother task assigned by the seniors.
Job Specifications:
Job Details
Tapal Tea (Pvt.) Limited
The saga continued, and new horizons were explored by the founders grandson, Aftab Tapal who gave a whole new meaning to the concept of tea and developed a wide range of tea blends catering specifically to the tastes of people throughout Pakistan. He introduced professional management and unique production ideas to the business. Being one of the few professional tea tasters in the country, and a tea connoisseur himself, his progressive outlook has given further strength to the foundation of quality laid by his family, and has bought the Tapal company to newer and higher levels of success. Evolving and innovating its way through its near-60 year history, Tapal is presently the largest, 100% Pakistani owned tea company in the country. Its has set new standards for modern tea blending and packaging factories, warehouses equipped with state-of-the-art equipment and a team of highly dynamic professionals headed by Aftab Tapal himself.
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