Product Head Acquiring - Cards

The Bank of Punjab is one of the fastest growing Banks in Pakistan with its profound existence of over 33 years. It operates through a network of 815+ real-time online branches and 815+ ATMs across the country. The Bank has established a strong foundation while offering premium banking services with major focus on unsurpassed value-added services for its customers through advanced solutions.

In line with the Bank’s progression strategy, we invite applications from experienced, dedicated and performance-driven professionals for the following position(s) in our Cards Division (Digital Banking Group). The following job profiles offer excellent opportunities for the right candidates desirous of building a long-term career in a dynamic organization:

Grade: SVP-I/SVP

Location: Lahore

Develop Acquiring Business Value Proposition.
Cards Scheme Companies Management, Work closely with IT, Operations, CCG, RMG, DFRMU, DRU and other department will be involving in the acquiring setup or process for Acquiring
Develop Product Program, Process Manuals, SLAs, collaterals, etc. for effective roll out of Acquiring business and ensuring smooth operation of business
Manage P&L for Acquiring by analyzing the revenue and costs in details on a monthly basis to ensure that the assigned budget is met
Working closely with the Head of Cards, responsible for developing Acquiring value proposition including pricing and commercial terms and defining the acquiring product strategy & roadmap
Responsible for business target e.g. revenue, number of merchant, payment volume, etc.
Responsible to setup and managing the Acquiring business distribution team
Build scorecards and reporting mechanisms for acquiring products to understand merchant business portfolio and deriving insights through regular review and analyzing of reports and monitoring of product performance
Develop relationship with card schemes (MasterCard / Visa / UnionPay / JCB/ PayPak, etc.)
Develop innovative products & services that differentiate BOP from its competitors
Write compelling business cases for new product development
Constantly enhancing processes for better services of merchant team in handling new merchant on-boarding, merchant transactions, and merchant supports along with other related forms for merchants
Gathering requirements from merchant inquiries and issues
Handle customer complaints escalations and address and resolve them in an effective and quick manner
Maintain an excellent knowledge of the Acquiring market including competitive analysis and ad hoc market research
Monitoring chargeback and fraud volumes of merchant accounts and ensuring action plans are implemented in reducing risk from particular merchants
Coordinate with Risk Management team on risk controls for Merchant Acquiring Business
Coordinate with IT team during product enhancement in terms of acquiring host system and terminal applications
Manage P&L for Acquiring Business to deliver targeted growth and attain revenue targets and costs
Ensuring compliance of relevant regulatory requirements.
Developing and motivating team and People management and mentoring of team members.

Eligibility Criteria:

Qualification: Minimum Bachelor’s Degree from a recognized University/ Foreign University. Preference shall be given to Master Degree holders.

Age: Up to 55 Years as of April 30, 2024.

Experience: Minimum 9 years of Banking/Non-Banking experience with 3 years in similar function.

Important Note:

a) Only shortlisted candidates shall be called for interview. No TA/DA will be admissible.

b) The Bank of Punjab reserves the right to accept or reject any application(s) without assigning any reason(s) thereof.

c) The Bank is an equal opportunity employer. Females, minorities PWDs, and Transgender are encouraged to apply.

d) The above position(s) carry market-based competitive remuneration.

e) Individuals fulfilling the above-mentioned criteria are encouraged to apply online through the BOP career portal bop.rozee.pk latest by April 30, 2024.

Skills

Mentoring Team Members Ensure Compliance Coordinate With Risk Management Team Customer Complaints Develop Innovative Product Manage Business Distribution Team Business Development Strategies Card Scheme Companies Management Acquiring Business Value Proposition

Job Details

Industry:

Banking/Financial Services

Functional Area:

Client Services & Customer Support

Total Positions:

1 Post

Job Shift:

First Shift (Day)

Job Type:

Full Time/Permanent

Department:

Cards Division

Job Location:

Lahore, Pakistan

Gender:

No Preference

Minimum Education:

Bachelors

Degree Title:

Minimum Bachelor’s Degree from HEC recognized University/ Foreign University. Preference shall be given to Master Degree holders.

Career Level:

Experienced Professional

Minimum Experience:

9 Years (Minimum 09 Years of Banking/Non-Banking experience with 03 years in similar function.)

Apply Before:

May 01, 2024

Posting Date:

Apr 16, 2024

The Bank of Punjab (BOP)

Banking/Financial Services · More than 5000 employees - Lahore

The Bank of Punjab was established in 1989 under The Bank of Punjab Act, 1989 passed by Provincial Assembly of the Punjab, as a non-scheduled Commercial Bank with majority shareholding of Government of the Punjab. The Bank earned the status of a scheduled Commercial Bank in 1994 and currently carries a vast network of over 620 online branches, strategically located across the Country along with an ATM network of over 550 offering 24/7 banking services to its diverse clientele of over 2 million. Since its inception, the BOP has seen many ups and downs and has also successfully weathered the waves of economic volatility, recessions and stiff market competition over the years. Current strong network base coupled with solid capital structure and phenomenal financial results posted during last few years has transformed the Bank to one of a leading financial institution of the Country. Now, the Bank standouts among peer group as a robust and rapidly growing commercial Bank. Besides offering a range of products and services to meet the modern days’ banking requirements of its clients, the Bank has also established its footprint in the areas of consumer financing, agriculture credit, corporate & investment banking, cash management and alternative delivery channels. While achieving the objective of financial inclusion through its presence in remote and unbanked areas of the Country with HarFardKaKhayal the Bank is playing its due role in the economic growth of the Country through its various specially tailored and designed products and services.