Please turn on your javascript Contact Center Expert Job, Karachi,Lahore, Uber - ROZEE.PK

Contact Center Expert

Uber

Multiple Cities, Pakistan

Posted Sep 06, 2016 3442 views

PKR. 30,000 - 35,000/Month

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Job Description

Uber is looking for Greenlight/Contact Center Experts to help build Uber’s in-person support presence in Lahore and Karachi! The ideal candidate is a recent university graduate with strong communication and problem-solving skills, who don’t shy away from in-person interactions. 

WHO YOU ARE

We are looking to build a team of high performers to provide quality support in our Greenlight locations in Lahore and Karachi! We need people with strong communication and problem-solving skills, who don’t shy away from in-person interactions. The Greenlight locations are used to support and educate our driver-partners as they grow their businesses as drivers on the Uber platform. You’ll be expected to help onboard new driver-partners, provide exceptional support, and quickly adapt in an ever-growing business. Working with Uber is a great opportunity to work with a top-notch Operations team and deep-dive into Uber’s day-to-day-operations. This is a temporary, contract role with the potential for an extension.

WHAT YOU’LL DO

  • Deliver 5-star, in-person support to our partners
  • Walk drivers through onboarding and all of the tools to be successful
  • Help brand the Uber name and get drivers excited
  • Stay on top of Uber policies and procedures
  • Work with the Operations team to make our processes even better
  • Bilingual English / Urdu is necessary

WHERE YOU’LL DO IT

  • Full Time (40 hrs/week) availability, including weekends
  • Work at the brand new Greenlight Hub in Karachi or Lahore
  • This is a temporary, contract role with the potential for an extension

WHY YOU’LL SUCCEED

  • You have retail and/or customer experience
  • You are an effective communicator with the ability to interact with partners and work with remote teams
  • You are personable, highly organized, and a patient teacher
  • You have a passion for helping and empowering others
  • You can quickly and efficiently troubleshoot problems
  • If you don’t know the answer, you know where to look and who to ask
  • You are an Uber evangelist!
  • You are self-motivated and a great team player

Skills

In-person Interaction, Strong Communication, Problem Solving

Job Details

Total Positions:
30 Posts
Job Shift:
First Shift (Day)
Job Type:
Contract
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Oct 05, 2016
Posting Date:
Sep 06, 2016
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