Administrative Assistant

We are looking for a detail-oriented and proactive Administrative Assistant to join our team remotely, supporting daily operations at our learning center. This role acts as the central communication point, managing emails and phone calls with families, while also playing a vital role in maintaining instructional quality through regular audits of student work and instructor performance. The position requires working from home during US Pacific Time hours, specifically from 10:00 AM to 6:00 PM Pacific Time (10:00 PM to 6:00 AM Pakistan Standard Time). The schedule is ideally six days per week, with flexibility to adjust to five days for the right candidate.

Key Responsibilities

Communication & Front Office Support
Respond promptly and professionally to phone calls and emails from parents, guardians, and prospective clients. Schedule student sessions, manage any changes, and coordinate effectively with instructors. Maintain a warm and welcoming tone in all interactions to uphold the Mathnasium brand’s reputation.

Instructional & Student Work Auditing
Conduct periodic reviews of student binders and learning plans to ensure completeness, accuracy, and alignment with progress goals. Identify and document any issues related to implementation or recordkeeping, and report them to management for resolution.

Administrative Tasks
Organize and maintain digital files related to student progress, assessments, and attendance records. Assist with updating tracking systems and dashboards as needed. Support center leadership by preparing reports, scheduling meetings, and performing other administrative duties to ensure smooth operations.

Required Qualifications

Ability to work during US Pacific Time hours (10:00 PM to 6:00 AM Pakistan Standard Time). Reliable high-speed internet connection and a workspace free from interruptions and background noise are essential. Strong communication skills with a professional and friendly demeanor are required. Familiarity with basic administrative tools and digital file management is necessary. Candidates should be comfortable reviewing math work and have completed, or feel confident with, at least a certain level of math to effectively review student answers.

Preferred Qualifications and Benefits

Previous experience in an administrative or educational support role is advantageous but not mandatory. This is a full-time position open to freshers. The salary range is Rs80,000 to Rs100,000 per month. Although the role is fully remote, shortlisted candidates must be available for an in-person interview in Karachi between July 25th and August 4th, 2025. Specific details regarding the interview date, time, and location will be provided to shortlisted applicants. The expected start date for this position is November 8, 2025.

This opportunity is ideal for individuals who are organized, communicative, and committed to supporting a learning environment remotely while working aligned with US Pacific Time.