Restrurant General Manager

Al Tawwakal Holdings seeks an experienced Restaurant General Manager to lead and oversee the operations of a large-scale restaurant environment. The ideal candidate will possess a strong background in restaurant and hospitality management, demonstrating excellent leadership and team management skills. This role requires managing a team of 250 persons, ensuring smooth daily operations while maintaining superior standards of customer service and operational efficiency. The Restaurant General Manager is responsible for driving staff development, enforcing food safety and hygiene standards, and optimizing inventory and cost control measures to achieve business goals. This position demands an individual who thrives under pressure in a fast-paced setting, with sharp problem-solving and decision-making abilities. A thorough understanding of restaurant operations, effective communication skills, and the ability to inspire and motivate employees are essential. The successful candidate will contribute to maintaining high customer satisfaction levels, improving operational workflows, and fostering a positive work environment. Prior experience of at least five years in restaurant or hospitality management is required.
Responsibilities

Oversee all restaurant operations to ensure efficiency, quality, and profitability.
Lead, mentor, and manage a diverse team of 250 staff members across various departments.
Develop and implement effective staff training and development programs to enhance team performance.
Ensure compliance with food safety, hygiene, and health standards.
Monitor inventory levels and enforce cost control procedures to optimize resource use.
Manage customer service processes to maintain superior guest experiences and promptly address any complaints or issues.
Collaborate with procurement and finance teams to manage budgets and forecast operational needs.
Analyze operational performance metrics and develop strategies for continuous improvement.
Coordinate with marketing and sales to support promotional activities and increase customer engagement.
Maintain a safe and positive workplace environment encouraging teamwork and high morale.
Implement and monitor adherence to company policies and regulatory requirements.
Handle scheduling and staffing to ensure adequate coverage during all shifts.
Make critical decisions under pressure to resolve operational challenges efficiently.
Build relationships with suppliers, partners, and stakeholders to support business objectives.