Admin & Front Desk Officer

Ark Global is seeking a highly organized and professional Admin & Front Desk Officer to manage front desk operations and provide comprehensive administrative support. This role requires a minimum of three years of experience in administration or front desk management. The successful candidate will lead a team of three persons, ensuring efficient visitor handling, telephone and email communication, and coordination of office activities. They will maintain office records, manage appointments, and facilitate smooth internal operations with a responsible and welcoming attitude. The Admin & Front Desk Officer plays a critical role in maintaining a professional office environment by managing official correspondence, handling couriers, and coordinating with vendors and service providers. Strong communication and interpersonal skills are essential to manage interactions with visitors and staff effectively. The role demands expertise in Microsoft Office and Google Workspace tools to support documentation, reporting, and presentation design tasks that aid overall organizational efficiency.
Responsibilities

Manage the front desk by welcoming visitors, answering and routing calls, and handling official correspondence promptly and courteously.
Maintain office records, files, attendance registers, and ensure proper documentation of administrative activities.
Coordinate and schedule meetings, appointments, and internal office events to facilitate smooth operational flow.
Handle incoming and outgoing courier services, manage emails, and routine communications ensuring timely responses.
Support management and staff in daily administrative tasks including document formatting, spreadsheet data management, and report preparation.
Oversee the professional appearance and organization of the office, ensuring a welcoming and efficient workplace.
Lead and supervise a team of three administrative staff members, providing guidance and support to enhance team performance.
Coordinate with vendors and external service providers to ensure office supplies and maintenance services are delivered effectively.
Ensure compliance with company policies and standard operating procedures related to front desk and administrative functions.
Assist in preparing and presenting administrative reports and presentations using Microsoft Office and Google Workspace tools.
Develop and implement office systems to improve administrative efficiency and record-keeping.
Manage telephone and email communication channels, ensuring inquiries are addressed in a timely and professional manner.