Assistant Director – Sales & Marketing (B2B Pharma)

Cosmo Pharma International (Pvt.) Ltd., a prominent pharmaceutical and nutraceutical manufacturer based in Karachi, is looking for a highly organized and commercially astute Assistant Director – Sales, Marketing & Operations. This full-time position supports the Director by managing B2B client relationships, coordinating multiple internal departments, overseeing sales operations, and ensuring efficient ERP workflow and head office activities. The role emphasizes maintaining smooth communication and coordination among clients, sales teams, and various departments to guarantee timely order fulfillment and adherence to commitments, rather than direct selling.

Key Responsibilities
- Coordinate B2B client orders, requirements, and follow-ups, tracking each order from confirmation to completion.
- Liaise with Sales, Production, Procurement, Quality Control, Regulatory, Accounts, and Dispatch departments to monitor order progress and resolve any issues.
- Provide timely updates to clients and management on order status, delays, and pending actions.
- Maintain effective interdepartmental communication to avoid gaps and missed deadlines.
- Conduct initial interviews and profiling of new B2B customers to understand their business models, products, market needs, and commercial potential.
- Assign qualified leads to Business Development Executives and monitor lead progress to ensure prompt follow-up.
- Assist the Director with sales, marketing, client communications, meetings, quotations, proposals, and routine commercial activities.
- Support various B2B business models including toll manufacturing, third-party manufacturing, franchise, and distribution.
- Oversee daily head office operations on behalf of the Director when required.
- Ensure effective use of ERP systems for managing leads, customers, quotations, orders, tasks, and internal workflows; identify and correct missing or inaccurate entries.
- Align sales, marketing, and operational teams on priorities, deadlines, and client commitments.
- Prepare follow-up lists, pending task reports, order status summaries, and management updates.
- Coordinate meetings and track completion of assigned actions; escalate critical delays, client issues, and operational bottlenecks to the Director.
- Promote discipline, accountability, and transparency in workflows across the head office.

Required Qualifications
- Strong coordination, communication, and follow-up skills with the ability to manage multiple clients, orders, and departments simultaneously.
- Excellent organizational and problem-solving abilities.
- Comfortable engaging with clients, senior management, and internal teams.
- Experience in pharmaceutical, nutraceutical, manufacturing, or B2B operations is preferred.
- Familiarity with toll manufacturing, third-party manufacturing, franchise, or distribution business models is advantageous.
- Proficiency with ERP, CRM, or workflow management systems is preferred.
- Strong written and verbal communication skills.
- Ability to maintain confidentiality and handle management-level responsibilities.
- Proactive in identifying delays, missing information, and operational bottlenecks.

Preferred Qualifications and Benefits
- Prior experience in B2B pharmaceutical operations, sales coordination, executive assistance, ERP coordination, or commercial operations will be an advantage.
- The role offers a monthly salary range of Rs50,000 to Rs90,000.
- The position requires in-person attendance at the Karachi head office.

This role is critical as a coordination bridge between the Director, clients, sales teams, and operational departments. The successful candidate will ensure accountability, accurate ERP data management, and transparent communication to meet client and management expectations effectively.