We are looking for a committed Customer Service Representative to join our team at the Malir location. The successful candidate will be responsible for managing customer interactions across multiple communication channels, ensuring responses are timely and professional. This role demands strong communication skills and the ability to work effectively both independently and as part of a team. The position is full-time and requires on-site presence at Shamsi Society, near Wireless Gate.

Key Responsibilities:
- Handle inbound and outbound calls, addressing customer queries and concerns efficiently.
- Manage and respond to emails and messages promptly with professionalism.
- Work closely with internal teams to resolve customer issues and support process improvements.

Required Qualifications:
- Excellent communication skills with proficiency in English.
- Ability to professionally manage phone calls and respond to customer inquiries.
- Strong capability to work independently as well as collaboratively within a team.

Job Details:
- Location: Shamsi Society, Near Wireless Gate, Malir
- Employment Type: Full-time
- Salary Range: Rs25,000.00 - Rs30,000.00 per month
- Work Arrangement: On-site

This role provides a valuable opportunity to enhance customer service skills in a fast-paced environment while playing a key role in improving the overall customer experience.

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Age:
18 - 65 Years
Minimum Education:
Bachelors
Career Level:
Entry Level
Maximum Experience:
2 Years
Apply Before:
Feb 06, 2026
Posting Date:
Jan 06, 2026

Al Wafiq Group Of Companies

· 11-50 employees - Karachi

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