We are looking for a committed Customer Service Representative to join our team at the Malir location. The successful candidate will be responsible for managing customer interactions across multiple communication channels, ensuring responses are timely and professional. This role demands strong communication skills and the ability to work effectively both independently and as part of a team. The position is full-time and requires on-site presence at Shamsi Society, near Wireless Gate.
Key Responsibilities:
- Handle inbound and outbound calls, addressing customer queries and concerns efficiently.
- Manage and respond to emails and messages promptly with professionalism.
- Work closely with internal teams to resolve customer issues and support process improvements.
Required Qualifications:
- Excellent communication skills with proficiency in English.
- Ability to professionally manage phone calls and respond to customer inquiries.
- Strong capability to work independently as well as collaboratively within a team.
Job Details:
- Location: Shamsi Society, Near Wireless Gate, Malir
- Employment Type: Full-time
- Salary Range: Rs25,000.00 - Rs30,000.00 per month
- Work Arrangement: On-site
This role provides a valuable opportunity to enhance customer service skills in a fast-paced environment while playing a key role in improving the overall customer experience.