Receptionist

EagleStar Communication is seeking a friendly, confident, and professional Receptionist to provide excellent customer service at our front desk. The ideal candidate communicates clearly and effectively, maintains a presentable and professional appearance, and creates a positive experience for guests and visitors. This role involves managing appointment scheduling and ensuring smooth and efficient reception operations in a busy hospitality environment. Fresh candidates and those with previous hotel or reception experience are encouraged to apply. Though this position does not involve managing a team, strong time management and interpersonal skills are essential for success. The Receptionist plays a vital role in representing EagleStar Communication by welcoming guests, answering inquiries, and handling various administrative duties. Basic computer skills are necessary for tasks such as data entry and appointment coordination. This full-time role requires a friendly attitude and the ability to effectively interact with guests of diverse backgrounds. The position offers a competitive monthly salary and opportunities to grow within the hospitality industry.
Responsibilities

Greet and welcome guests politely, ensuring a positive first impression of the company.
Manage appointment scheduling and maintain an organized booking system.
Handle incoming calls and respond to guest inquiries professionally and promptly.
Assist guests with check-in and check-out processes as required.
Maintain a clean, organized, and presentable reception area.
Perform basic administrative tasks such as data entry, filing, and record keeping.
Support hotel staff and management with guest-related requests and coordination.
Provide accurate information about company services, amenities, and policies.
Ensure confidentiality and handle sensitive information with discretion.
Operate office equipment including telephones, computers, and reservation systems.
Demonstrate excellent time management to handle multiple tasks efficiently.
Maintain a friendly and approachable demeanor to enhance the guest experience.