Posted Jan 10, 2022 18 views
Customer care specialist will be keeping a strong followup with local customers, answer queries through call and emails, resolve issues with backend teams and ensure high customer satisfaction.
Title: Customer Support Lead
Scheduled: 9 am - 6 pm, 6 days a week.
- Proficiency in English speaking (is a plus) and writing (mandatory)
- Excellent communication skills overall.
- Must display good empathy with customers to address their queries
- Must have good skills to handle customer support through calls, live chat and emails.
- Must be willing to get knowledge about products in order to handle customer complaints.
- Experienced in MS Excel and Google Sheets is a plus
- Must be flexible enough to work in different shift timings
- 2-5 years of relevant experience
Job Details
Easy2Employ
Easy2Employ is a recruitment application that only automates your recruitment life cycle the way you want it but also improves the efficiency of recruitment team.
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