Posted Jul 15, 2026 183 views
Gujarat Bartan Store is seeking a dedicated Counter Service Officer who will serve as the primary point of contact for customers visiting the store. The successful candidate manages daily transactions, assists customers with their inquiries, and ensures smooth and efficient service delivery. This role demands a detail-oriented individual with strong data entry skills and at least two years of relevant experience, committed to maintaining excellent customer satisfaction and operational accuracy.
The Counter Service Officer at Gujarat Bartan Store operates at the frontline, handling sales, processing payments, and organizing product displays. The officer ensures that all customer interactions are handled professionally and efficiently while maintaining accurate records and inventory data. Although the position does not involve team management, the officer collaborates closely with other store staff to support overall business goals and provide a welcoming shopping environment.
Responsibilities
- Greet and assist customers promptly and courteously at the counter.
- Process sales transactions accurately using the stores point-of-sale system.
- Enter and update customer and sales data efficiently, maintaining accurate records.
- Manage cash, credit, and other payment types with integrity and precision.
- Maintain organized and clean counter areas to enhance the customer experience.
- Support inventory management by tracking stock levels and reporting shortages.
- Answer customer inquiries regarding products, prices, and availability.
- Ensure compliance with store policies and procedures during all transactions.
- Collaborate with store staff to coordinate product displays and promotions.
- Assist in receiving and verifying deliveries against purchase orders.
- Handle customer complaints or concerns professionally and escalate as necessary.
- Report daily sales, cash discrepancies, and operational issues to the supervisor.
Skills
Gujarat Bartan Store
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