CSR

We’re Hiring – Customer Sales Representative (CSR). Incorpify is looking for an experienced and motivated Customer Sales Representative to join our sales team at our Lahore office. This is a sales-focused role, where you will communicate with potential customers, understand their requirements, explain our services, follow up with leads, and convert interested prospects into customers.

Responsibilities

Manage inbound and outbound customer communications via phone, email, or chat with professionalism and clarity.
Provide accurate information about products and services, responding to customer inquiries promptly and courteously.
Maintain detailed and accurate records of customer interactions, including data entry and follow-up actions.
Develop persuasive communication strategies to convince customers and close sales effectively.
Consistently follow up with potential clients to nurture leads and enhance sales opportunities.
Utilize basic computer skills to operate customer relationship management systems, update databases, and generate reports.
Identify customer needs and recommend appropriate solutions to improve customer satisfaction and retention.
Ensure compliance with company policies and procedures in all customer interactions.
Handle customer complaints or concerns with patience and professionalism, striving for positive resolutions.
Collaborate with the sales and marketing teams to align customer feedback with business objectives.