Receptionist

Knox Solar Pvt Ltd is seeking a diligent and friendly Receptionist to serve as the first point of contact for clients and visitors. The ideal candidate will possess strong front desk operations skills, provide excellent customer service, and efficiently manage administrative tasks such as data entry and customer relationship management. This role demands someone who is organized, professional, and able to handle multiple requests with a positive attitude. The candidate should have a minimum of two years of experience in a similar role but will not be responsible for managing a team. The Receptionist will play a critical role in maintaining a welcoming environment and supporting the smooth operation of the office. Daily duties include greeting visitors, answering and directing phone calls, scheduling appointments, and ensuring that records and customer information are accurately maintained. The position requires proficiency with CRM software and strong communication skills to assist customers and coordinate with other departments within Knox Solar Pvt Ltd effectively.
Responsibilities

Greet and welcome visitors promptly, offering assistance and directing them appropriately.
Manage front desk operations including answering inbound calls, responding to inquiries, and forwarding information to relevant personnel.
Maintain and update customer information using Customer Relationship Management software to ensure data accuracy and confidentiality.
Perform data entry tasks accurately, including logging visitor information and documenting communications.
Schedule and coordinate appointments, meetings, and conference room bookings.
Handle incoming and outgoing correspondence such as emails, faxes, and packages.
Monitor and maintain office supplies inventory and report needs to the administration team.
Provide support to other administrative functions as required to facilitate office workflow.
Ensure a clean, organized, and professional reception area at all times.
Assist in enforcing company policies and procedures at the front desk.