Key Responsibilities:

  • Process and manage orders received through the Shopify store.
  • Conduct order confirmation calls to customers to verify purchase details.
  • Create shipping labels and coordinate packing of orders.
  • Track dispatched orders and follow up with logistics partners for timely delivery.
  • Respond promptly to customer queries on WhatsApp, Instagram, and Facebook.
  • Address customer concerns, order-related issues, or inquiries in a professional manner.

Social Media Engagement:

  • Maintain a responsive presence on social media platforms to engage with potential and existing customers.

Qualifications and Skills:

  • Educational Background: Currently pursuing or completed a degree in business, marketing, or a related field (preferred).

Technical Skills:

  • Familiarity with Shopify and e-commerce platforms (preferred).
  • Basic understanding of accounting or order management software.
  • Communication Skills: Strong verbal and written communication skills for professional customer interaction.
  • Organizational Skills: Detail-oriented with the ability to manage multiple tasks efficiently.
  • Problem-Solving: Quick thinker with a customer-centric approach to resolving issues.

Job Details

Job Channel:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Valancia Town, Lahore, Pakistan
Gender:
Female
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year
Apply Before:
May 11, 2025
Posting Date:
Apr 10, 2025

Kween Studio

E-Commerce / E- Business · 1-10 employees - Lahore

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