General Manager

The General Manager at Last Exit Restaurant leads all aspects of the restaurant's operations to ensure outstanding customer experiences, strong financial results, and a motivated team environment. This role requires a seasoned professional with at least 10 years of experience managing hospitality operations, particularly within restaurants or similar settings. The General Manager is responsible for strategic planning, operational management, and business development, steering the restaurant toward sustained growth and high standards. In this leadership role, the General Manager oversees a team of 30 persons, including hiring, training, and performance management, to create an efficient and customer-focused workforce. The ideal candidate demonstrates strong financial acumen through effective profit and loss management and budgeting. They maintain rigorous adherence to food safety and hygiene standards while fostering excellent communication across all levels of the organization. Flexibility to work during evenings, weekends, and holidays is essential to meet the dynamic needs of the hospitality industry.

Responsibilities

Develop and implement strategic plans to achieve business objectives and improve overall restaurant performance.
Manage daily operations to ensure high-quality customer service and satisfaction. Monitor service delivery to maintain excellence.
Lead financial management activities including budgeting, forecasting, and controlling expenses to maximize profitability.
Hire, onboard, train, and develop restaurant staff to build a skilled and motivated team capable of delivering exceptional service.
Conduct regular performance reviews and implement performance management systems to enhance employee productivity and engagement.
Ensure compliance with food safety, hygiene standards, and local regulatory requirements to maintain a safe and sanitary environment.
Resolve customer complaints and operational challenges promptly using effective problem-solving and conflict-resolution techniques.
Collaborate with marketing and business development functions to drive growth and expand the restaurant’s customer base.
Monitor inventory and supply chain logistics to guarantee availability of quality ingredients and materials.
Maintain open and clear communication with all team members to promote teamwork and a positive workplace culture.
Plan and coordinate work schedules to ensure adequate coverage during all operating hours, including weekends and holidays.
Analyze market trends and competitor activities to identify opportunities for innovation and improvement in service offerings.

Skills

Strategic Planning Operational Management Leadership Business Development Performance Management Performance review systems Financial Management Customer Service Staff Hiring and Development Food safety and hygiene compliance Communication Skills Problem Solving Conflict Resolution Schedule Management

Job Details

Total Positions:

1 Post

Job Type:

Full Time/Permanent

Job Location:

Khanewal, Pakistan

Gender:

Male

Minimum Experience:

7 Years

Apply Before:

Sep 25, 2026

Posting Date:

Aug 25, 2026

Last Exit Restaurant

· 51-100 employees - Khanewal

Last Exit Restaurant in Khanewal, Pakistan, is a popular dining and entertainment spot combining with a vibrant, energetic atmosphere and designed as a family-friendly and social hangout spot featuring live entertainment events, music, and vibrant night vibes.