VERIFICATION Officer Medicare

Mars BPO Silk Centre is seeking a diligent Verification Officer specializing in Medicare to join our team. The ideal candidate possesses at least one year of experience and excels in Medicare eligibility verification, ensuring compliance with regulatory standards, and delivering excellent customer service. This role requires a detail-oriented individual who can accurately assess and validate Medicare-related information while maintaining high standards of communication. The Verification Officer will work independently, handling multiple verification tasks without team management responsibilities. In this role, you will perform thorough Medicare eligibility checks, ensuring all processes align with current regulations. Your attentiveness to detail will contribute to the accuracy of verifications and help to prevent any discrepancies. Effective communication skills are critical, as you will regularly interact with clients and internal teams to resolve queries and clarify information. Mars BPO Silk Centre values precision, professionalism, and a commitment to maintaining the integrity of Medicare verification processes.
Responsibilities

Verify Medicare eligibility and related information accurately according to established guidelines.
Ensure compliance with all Medicare regulations and company policies throughout the verification process.
Provide clear, courteous, and effective communication to clients and internal stakeholders.
Document and report discrepancies or issues discovered during verification.
Maintain up-to-date knowledge of Medicare rules and policies to ensure ongoing compliance.
Manage multiple verification requests efficiently while maintaining a high level of attention to detail.
Collaborate with team members and management to support process improvements and resolve inquiries.
Maintain confidentiality and security of sensitive information in compliance with privacy regulations.
Utilize software systems and databases effectively to conduct verifications and update records.
Assist in preparing reports on verification activities and outcomes as required by management.