Posted Apr 01, 2024 337 views
We are looking for Customer Services Representative in UK Based Call Center.
KEY RESPONSIBILITIES:
- Manage large amounts of incoming phone calls.
- Strong phone contact handling skills and active listening.
- Ability to multi-task, prioritize, and manage time effectively.
- Responding promptly to customer inquiries.
- Knowing our products inside and out so that you can answer questions.
- Communicating and coordinating with colleagues as necessary.
- Ensure customer satisfaction and provide professional customer support.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
Job Details
MobitSolutions
Mobit Solutions, we are committed to helping our clients make the best business decisions in all circumstances. We do this by taking the time to listen to our clients in order to gain a full and clear understanding of their business - their objectives, issues, culture and people. Envisioning Based on an initial project description provided by the client, Mobit Solutions provides an approximate estimate of the cost and time required to do the work.
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