We are seeking a fluent English-speaking Call Center Agent to manage both inbound and outbound calls for patient support, appointment scheduling, and customer service.
This is a remote position and requires strong communication skills, attention to detail, and a neutral or UK-accented phone manner.
Requirements:Fluent in English — reading, writing, and especially speaking
Comfortable working UK hours (1 PM – 9 PM PKT)
Confident on calls — clear and neutral/UK-friendly accent
Experience with inbound/outbound calling preferred
Reliable internet connection and quiet working environment
Laptop/PC with headset
Prior experience in UK-based call centres
Healthcare, insurance, or customer support background