Posted 3 days ago 336 views Report Job
As we are a new start-up in Pakistan, we provide support services to our customers at our office in Karachi - Pakistan. Every day our team of experienced employees call our customers in the relevant language and provide support services in line with their needs.
What we want to see in you:
- Time Management
- Priority Setting
- Self-Motivated
- Professional Approach
- Empathy and hospitality
Responsibilities:
- Effectively communicate with customers to understand their needs and demands
- Answer customer support queries and calls in a professional manner
- Research required information using available resources
- Accurately manage and resolve customer issues
- Route calls to the appropriate resource
- Adhere to standard operating procedures required by the process and organization
- Urdu and English campaigns
Requirements:
O Levels/Intermediate or above
- Excellent English and Urdu Written and Verbal Communication
- Prior call center experience is a plus
- Must have Sales Experience over the call
- Maintain the call flow and AHT
- Able to use computer and office programs.
- Strong interpersonal skills may need a mix of both verbal communication and listening skills
- Neutral accent
Benefits of being with us
- Attractive Package with Incentives and Bonuses
- Refreshment
- Medical Insurance - After Probation
- Salary is from 50000 to 60000 Basic
- Probation Period is 03 Months
- Timings are from 10:00 AM to 7:00 PM – Sat Sunday Off – Morning Shift
- Location Shahrah-e-Faisal, Karachi.
Skills
Job Details
Nexus Technologies
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