The applicant must be able to:

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Frequently attend comapny provided training sessions to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Job Details

Total Positions:
10 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
P.E.C.H.S, Karachi, Pakistan
Gender:
No Preference
Minimum Education:
Matriculation/O-Level
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Jun 11, 2024
Posting Date:
May 11, 2024

Octalyte Digital

· 51-100 employees - Karachi

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