Telesales Representative primarily focuses on generating leads and sales opportunities through outbound calls. Here is a detailed job description for this role.
Outbound Calling: Proactively making outbound calls to both existing and potential customers to generate leads and sales.
Identifying Prospects: Researching and identifying potential customers who could benefit from the company's products or services. This often involves using customer databases, networking, and social media to find new leads.
Qualifying Leads: Engaging in conversations with potential customers to understand their needs and determine how the company's offerings can meet those needs. Qualifying these prospects based on their interest level and purchasing power.
Information Gathering: Asking questions to gather information about a prospect’s business needs, their current solutions, budget, decision-makers, and timeline for purchasing.
Achieving Targets: Meeting or exceeding set targets for calls made, leads qualified, and appointments scheduled within given timeframes.
The role requires strong communication skills, persistence, and a positive attitude. An effective Telesales Lead Generator must be skilled in persuasion, have good listening abilities, and be able to handle rejection. A background in sales or customer service can be beneficial for this position.