Summary

P R O F I L E


A passionate and effective leader with multidimensional skills to provide support and aligning the team with organizational objectives for result-oriented progress. Having the quality of an inspiring and motivational leader with overseeing daily business operational activities, improving overall business functions, analyzing accounting and financial data, researching and identifying growth opportunities, generating reports and giving presentations, creating policies, communicating business goals, training low-level managers, and staff creating and managing budgets, developing and implementing growth strategies for long and short-term, evaluating performance and productivity, and the ability to push and improvise performance improvement of employees, whilst at the same time delivering revenue growth of the company. Have a strong sense of analysis for the operations, core issues of management processes, techniques, culture and can resolve issues as per market competencies. Excel in resolving the problems by the continuous process improvements with innovative solutions to increase officials and technical efficiency, productivity, customer satisfaction, cost reduction, and profitability with optimum resource utilization of the company. Always worked as a team player to manage and work with diverse employees through people management for development and passion for combining efficiently profitable operations with revenue generation. Provided best services to internal and external customers to build mutual understanding.


Worked on the business scorecard (BSC) thoroughly to gain maximum KPI benefits.

Experience

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Head of Operations (Fleet/Workshop)
Al-Muslim Goods Transport Company
Jan 2019 - Jun 2019 | Karachi, Pakistan


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Consultant/Strategist (Workshop Operations Management)
Perfect Transport Network, Karachi
Sep 2017 - Apr 2018 | Karachi, Pakistan

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Service Manager
Suzuki North Motors
Apr 2014 - May 2014 | Karachi, Pakistan

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Service Manager
Suzuki Western Motors
Sep 2013 - Feb 2014 | Karachi, Pakistan

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Consultant/Trainer
Suzuki Danish Motors
Oct 2012 - Feb 2013 | Karachi, Pakistan

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Service Manager
Hino Karachi Motors
Jun 2012 - Jul 2012 | Karachi, Pakistan

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Contractor
PWD
Jan 2009 - Dec 2011 | Sakardu, Pakistan

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In Charge Warranty Department
Toyota Eastern Motors
Jan 2006 - Oct 2008 | Karachi, Pakistan

Customer care services and complains
Technical Reports and Claims; Parts arrangement
Toyota Service Adviser courses
Workshop operations
Toyota Management System

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Service Adviser
Toyota Southern Motors
Oct 2004 - Jan 2006 | Karachi, Pakistan

Practiced Toyota Management System; Cordial reception and attention
Rectified actual problems and findings
Proper Estimates
Mutual understanding with the customers
Reliable and satisfactory work progress
Quality services within committed time
Attended in-house training sessions

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Senior Service Adviser
Toyota Eastern Motors
Jan 2000 - May 2003 | Karachi, Pakistan

Supervised workshop’s operations
Handled customer’s queries
Attention to details
Justified and rectified the actual findings
Proper Estimation
Services within committed time
Followed Toyota’s Seven Steps Procedures

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Mechanic/Machinist
Karim Autos
Mar 1998 - Dec 1999 | Sakardu, Pakistan

Worked as a mechanic
Worked as a machinist (lathe working, Boring, Honing, and Hydraulic Pressing)

Education

PAF Karachi Institute of Economics & Technology (PAF-KIET)
Masters, Masters in Business Administration, Masters in Business Administration (Executive)‎
Engineering Management, Supply Chain and Logistics Management
2020

Skills

Expert Marketing Management
Expert Strong Technical Background
Expert Admin Assistantce
Expert Analytical
Expert Automobile Repairing Knowledge
Expert Bank Reconcliation
Expert Business Advisory
Expert Business Development Strategies
Expert Business Strategy Formulation
Expert Communication And Decision Making Skills
Expert Contract Management
Expert Decision-making
Intermediate Distributors
Expert Finance Administration
Expert Fleet Management
Expert Fleet Operations Management
Intermediate Freight Forwarding Management
Intermediate Logistics Management
Expert Machine Operations Management
Expert Maintenance Management
Expert Operations Management
Expert Performance Monitor
Expert Planning Organizing
Expert Production Procedures
Expert Purchase Management
Expert Record Keeping
Expert Safety Counseling
Expert Sales Operations
Expert Shopify Theme Management
Expert Supervision
Expert Supply Chain Operations Handling
Expert عمليات خدمة العملاء

Languages

Intermediate Punjabi
Beginner Pashto
Beginner Arabic
Expert Urdu
Expert English

Ali Contacts

Muhammad Imran
Yamaha Motor Pakistan Private Limited