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Muhammad Imran
Customer Service and Field Executive
Yamaha Motor Pakistan Private Limited - Karachi, Pakistan
Summary
Experienced professional in automobile sector with expertise in After-sales operations, workshop management, sales of parts & lubricants, warranty & technical operations, customer services, field operations. Having degree of MBA in supply chain and B - Tech in Mechatronics also done 3 years Diploma in Auto & Diesel Technology. Having skills to work as a good team leader as well as team member, negotiation, sales, record keeping, M.S. Office, Any type of software operation i-e Oracle, DOS, SAP, Microsoft dynamics etc., Quick learner, Trainer.
Experience
Customer Service and Field Executive
Yamaha Motor Pakistan Private Limited
Apr 2019
- Apr 2020
| Karachi, Pakistan
Assistant Manager Warranty and Workshop
Toyota Creek Motors
Dec 2017
- Apr 2019
| Karachi, Pakistan
Warranty Co-ordinator
Toyota southern motors
Apr 2012
- Dec 2017
| Karachi, Pakistan
Education
PAF Karachi Institute of Economics & Technology (PAF-KIET)
Masters,
Masters in Business Administration,
M B A (Supply chain And Logistic Management)
Supply Chain and Logistics Management
CGPA 2.7/4
2018
Indus Institute of Higher Education
Bachelors,
Bachelors in Technology,
B - Tech (Mechatronics)
Mechanical, Electrical, Electronics
CGPA 3.82/4
2014
Skills
Intermediate
Advanced Microsoft Excel
Intermediate
Alias Automotive
Intermediate
Answering Inquiries
Expert
Automotive Parts
Intermediate
Branch Support.
Intermediate
Business Development Strategies
Intermediate
Client Handling
Intermediate
Fluentent in English
Beginner
Front Desk Tasks
Expert
Hygine Management
Beginner
Initiative
Intermediate
Legal Documents Management
Intermediate
Marketing Management
Intermediate
Microsoft Power Point
Intermediate
Mutitasking
Expert
Process Operations
Intermediate
PTP Protocols
Expert
Relations Management Skills
Expert
Reporting
Intermediate
Requirements Workshops
Beginner
Restful APIs
Beginner
Sales Audit
Beginner
Sales ERP
Intermediate
Sales Operations
Intermediate
Statistical knowledge
Expert
Tbricklaying
Expert
Technical Skills
Expert
Traffic Signal Knowledge
Intermediate
Transaction Record Management
Expert
Workshop Management
Languages
Expert Urdu
Intermediate English
