Friendly and professional customer service specialist with extensive experience resolving escalated customer complaints and issues. Strong interpersonal skills proven through customer satisfaction and peer recognition awards. Creative problem solver who built a new customer retention program that increased customer loyalty by 20%. Seeking a position as a customer service team supervisor to continue career growth into management.
RallyMarkets is a product of RIBOVA HOLDING INVESTMENTS (PTY) LTD, an authorized financial
services provider, licensed and regulated by the Financial Sector Conduct Authority (FSCA) in South
Africa with FSP No. 49213 and reg. No.7656
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Black Stone BPO is a US-based business process outsourcing service provider. We help firms
generate convertible leads, increase sales, and improve customer sercices.