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Summary
With over six years of diverse experience in customer-facing roles within the telecommunications, and technology sectors, I have honed a comprehensive skill set focused on ensuring exceptional customer satisfaction and driving business growth. My journey began in credit hire, where I thrived in a fast-paced environment, consistently exceeding targets and delivering outstanding service. Transitioning to roles in customer success and support, I further developed my ability to build strong relationships, understand customer needs, and advocate for their success. Throughout my career, I have been recognized for my expertise in phone etiquette, team management, project management, and sales outreach, contributing to increased revenue and market share for the companies I've served. I am passionate about leveraging my skills and experience to continue making a positive impact in the customer service arena..
Experience
Customer Support Specialist
A technical Support Specialist is a professional who provides technical assistance to customers and users of computers, software and other technical products.
Client Operations Codinator
Calls, emails, chat support for customer retention.
Customer Service Representative
Patient Service (Medical billing)
Sales Representative
Outbound Sales
Sales representative
Inbound sales for internet, TV and phone
Claims Advisor
Claims Advisor
