Þ     HR Management - Handle personnel recruitment and training, office space allocation, new employee onboarding oversight, and departing staff offboarding. Assess and coach employee performance for efficiency optimization. Formulate and implement recruitment strategies aligned with organizational objectives. Utilize multiple channels to attract candidates, conduct screenings, and maintain candidate relationships for future needs. Collaborate with stakeholders to comprehend hiring requirements and provide recruitment assistance. Evaluate recruitment data to assess effectiveness and identify improvement areas.
Þ     General Administration - Stay updated on organizational changes and business developments, propose improvement solutions, provide welcoming reception to visitors, manage phone inquiries and complaints with professionalism, and facilitate supply procurement by maintaining optimal inventory levels in collaboration with vendors. Coordinate office schedules, organize meetings, distribute memos and reports, and ensure timely communication of important company updates. Establish and maintain an efficient filing system for confidential documents, address employee and client queries, manage the company calendar, and schedule appointments. Generate reports and presentations using statistical data as assigned, and book meeting rooms as required.
Þ     Rebranding and Merchandising – Revamping the office aesthetics improves the workspace visually and functionally. Simultaneously, aligning internal branding with external rebranding efforts ensures employees connect with the new identity. Applying merchandising techniques internally enhances employee engagement and loyalty to the brand.
Þ     Procurement and Vendor Management – Efficiently handle vendor relationships, especially with primary office suppliers. Monitor office supplies inventory and manage procurement of various items like IT equipment and furniture, ensuring timely acquisition of new materials when required.
Þ     Event Management – Professionally orchestrate and oversee all aspects of office events, ensuring seamless planning, execution, and evaluation. From team-building exercises to corporate celebrations, I handle the logistics, scheduling, vendor coordination, and budget management to create engaging and memorable experiences for all participants. Whether it\'s a simple meeting or a larger-scale event like a conference or workshop, I strive to deliver events that align with company objectives and foster a positive and inclusive workplace culture.
Þ     Facilities Management – Provide comprehensive oversight of building and property maintenance, including coordinating contractor work such as renovations, dismantling existing structures, and preparing new spaces. Supervise facilities services, maintenance activities, and tradespersons.
Þ     Payroll Processing - Oversees the Time and Attendance Management System (TMS) for staff, manages payroll processing, and handles leave adjustments.
Þ     Fleet Management – Manage the administration of office vehicles, including procurement, maintenance, and disposal processes.
Þ     Travel Management – Lead the detailed coordination of visa processing, ticketing, accommodation arrangements, airport transportation, and protocol coordination for VIP guests.
Þ     Petty Cash Management – Systematically record daily cash expenditures and submit monthly reports to the finance department for petty cash management. Produce regular expense reports outlining office budgets.
Þ     Administrative Procedures and Systems – Strategically plan and coordinate administrative procedures and systems, developing streamlined processes to improve operational efficiency.
Þ     Policies and Procedures – Proactively update office policies as needed to ensure smooth information flow within the company, facilitating other business operations while complying with policies and regulations.
Þ     Gate Pass and Scrap Management – \"Efficiently manage the Gate Pass and Scrap Management system to ensure smooth and effective operations.\"
Þ     Logistics – Manage equipment and document dispatch, along with overseeing the distribution and secure storage of correspondence, including letters, emails, and packages.
Þ     Housekeeping & Maintenance – Proficiently supervise workplace cleanliness and maintenance, ensuring discipline among the facility management team, comprising housekeeping staff, office riders, attendants, and pest control personnel.
Þ     Training and Development – Organize bi-annual Emergency Evacuation drills for all staff, thoroughly documenting each session. Conduct Health, Fire, and Safety Trainings for both employees and janitorial staff.
Þ     Security – Thoughtfully allocate security personnel to various locations, ensuring a safe and secure environment for all employees.

Administration:


Contact for all employees, providing administrative support and managing their queries. Main duties include managing office stock, preparing regular reports (e.g. expenses and office budgets) and organizing company records.

Responsible for arrangement of transport and coordinate with the transporter.
Responsible for arrangement of any medical emergency.
Responsible for managing canteen’s daily work, coordinate with the canteen contractor about the food items.
Distribute and store correspondence (e.g. letters, emails and packages).
Organize meeting schedules for various departments
Respond to incoming communications, such as phone calls and emails
Help organize small to large scale events and provide ongoing assistance during events
Plan, coordinate and manage all administrative procedures and systems
Ensure the smooth and adequate flow of information within the company
Maintains administrative staff by recruiting, selecting, orienting, and training employees.
Supervises clerical and administrative personnel by communicating job expectations, appraising job results, and disciplining employees.
Develops and implements policies and procedures to improve operations and function of the department.
Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
Organize and supervise other office activities (recycling, renovations, event planning etc.) 

Housekeeping:

Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.
Investigates complaints regarding housekeeping service and equipment, and takes corrective action.
Coordinates work activities among departments.
Examines building to determine need for repairs or replacement of furniture or equipment, and makes recommendations to management.
Establishes standards and procedures for work of housekeeping staff. 

Security and Safety:

Assume overall responsibility for the safety and security of designated areas.
Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.
Obtains help by sounding alarms.
Maintains environment by monitoring and setting building and equipment controls.

 
General maintenance:

Ensuring that basic facilities, such as water and heating, are well-maintained
Conducting routine inspections of premises and equipment.
Overseeing contractors when professional repairs are necessary.
Overseeing quality checks on HVAC, air conditioning, plumbing and electrical systems
Responsible to complete the work assigned by Manager.

Manage office supplies stock and place orders
Prepare regular reports on expenses and office budgets
Maintain and update company databases
Organize a filing system for important and confidential company documents
Answer queries by employees and clients
Update office policies as needed
Maintain a company calendar and schedule appointments
Book meeting rooms as required
Distribute and store correspondence (e.g. letters, emails and packages)
Prepare reports and presentations with statistical data, as assigned
Arrange travel and accommodations
Schedule in-house and external events

Performed as Data Validator with Befare in comparison survey research funded by USAID, gathered data through interviewing from different parts of Karachi.

Effectively scheduled, provided, and established high quality learning opportunities for the students to achieve learning goals, in accordance with the college mission, values and ethos.
Designed and executed Pak Studies lesson plans for students, administered tests and evaluations, and fostered a classroom environment to promote excellent student/teacher interaction.
Served as administrator to manage attendance maintain and update files and records, and swiftly responded to inquiries, admissions, parents and managed fee collection, salary, event, software backup etc.