Guest Relationship Officer

You will be the face of our establishment, responsible for ensuring that every guest receives personalized attention and enjoys a seamless dining experience. Your primary objective will be to cultivate strong relationships with our guests, anticipate their needs, and resolve any issues promptly and courteously.

Responsibilities:

Warmly greet guests upon arrival and escort them to their tables, ensuring a positive first impression.
Engage with guests throughout their dining experience, providing recommendations, answering questions, and addressing any concerns they may have.
Proactively anticipate guest needs and preferences, demonstrating attentiveness and a willingness to go above and beyond to enhance their experience.
Handle guest inquiries, reservations, and special requests with professionalism and efficiency.
Act as a liaison between guests and restaurant staff, ensuring clear communication and coordination