Receptionist / Office Administrator

Recruit AI is seeking a professional and organized Receptionist / Office Administrator to join its Lahore office. This role serves as the initial contact point for clients and visitors and offers vital administrative support primarily to the accounting team. The ideal candidate demonstrates exceptional English communication skills and confidence in telephone handling. Proficiency in Microsoft Office and email management is essential. The position requires the ability to multitask, maintain confidentiality, and operate efficiently within a fast-paced office environment. Operating hours are Monday to Friday from 1 PM to 9 PM in summer and 2 PM to 10 PM in winter. The successful candidate will have at least three years of experience in administration or receptionist duties, preferably within professional service sectors such as accounting or legal fields. This role does not include team management responsibilities but demands independent work with periodic collaboration with management to ensure smooth and effective office operations. Attention to detail, time management, and professionalism are paramount in maintaining a positive workplace impression.
Responsibilities

Answer and professionally screen incoming telephone calls, ensuring clients reach the appropriate team members.
Greet and welcome clients and visitors, establishing a warm and professional first impression of the company.
Respond promptly and accurately to general email inquiries, providing information or directing queries appropriately.
Schedule and manage appointments and calendars to optimize staff time management and workflow.
Maintain detailed and confidential client records, files, and office documents with accuracy.
Perform routine office tasks such as scanning, printing, filing, and organizing documents to promote easy accessibility.
Coordinate with clients to obtain necessary documents or information as requested by management or team members.
Provide comprehensive administrative support to the accounting team and other management personnel.
Ensure the efficient and smooth daily operation of the office environment.
Exhibit professionalism in appearance, punctuality, and communication with clients and colleagues alike.
Employ strong organizational and multitasking abilities to manage competing priorities and meet deadlines effectively.
Uphold strict confidentiality and data security protocols protecting client and company information.
Adapt flexibly to changing priorities while working independently and communicating effectively with the broader team.