Posted Jun 04, 2026 60 views
Recruit AI is seeking a proactive and detail-oriented Sales Support & Lead Management Executive to join the Digital Marketing & Lead Management department. This full-time, on-site role based in Lahore involves managing and qualifying leads generated from digital marketing campaigns. The successful candidate will be responsible for conducting outbound cold calls, maintaining lead tracking databases, and ensuring timely follow-up with potential customers to support sales growth. The role requires strong customer communication skills, professional phone etiquette, and a basic understanding of digital marketing concepts. This position suits individuals with up to two years of experience or fresh graduates who are eager to contribute to business development through effective lead management processes.
This position does not involve managing a team but plays a critical supportive role by coordinating closely with sales and technical teams to ensure qualified leads are efficiently routed and tracked. The ideal candidate is detail-oriented, organized, and capable of working independently to maintain accurate records and generate reports on lead activity. The role demands active engagement with potential customers via phone, excellent data management skills using MS Excel and CRM tools, and a strong commitment to timely follow-up. By maintaining smooth lead flow and supporting campaign efforts, the Sales Support & Lead Management Executive contributes directly to the companys customer acquisition and retention strategies.
Responsibilities
- Monitor and manage leads generated through various digital marketing campaigns and online platforms to ensure optimal lead flow.
- Conduct outbound cold calling and follow-up calls to engage and qualify potential customers based on predefined business criteria.
- Qualify incoming inquiries effectively and route qualified leads promptly to the appropriate sales or technical teams for further action.
- Maintain accurate and up-to-date lead tracking systems, CRM records, and performance logs to ensure reliable data management.
- Collaborate with the digital marketing team to support campaign execution and optimize lead generation outcomes.
- Follow up regularly on pending leads to maintain engagement and update lead statuses consistently in the system.
- Generate detailed daily and weekly reports on lead activity, conversion progress, and key performance indicators for management review.
- Provide professional and timely responses to customer inquiries while maintaining high standards of communication and phone etiquette.
- Support administrative and operational tasks related to lead management to enhance overall efficiency of the sales support function.
- Demonstrate a proactive approach in coordinating lead management activities, ensuring all processes are completed accurately and on schedule.
- Utilize strong organizational and time management skills to balance multiple tasks and meet deadlines in a fast-paced environment.
- Work collaboratively with team members while also demonstrating an ability to work independently with minimal supervision.
- Ensure detailed and accurate record-keeping to support transparency and data-driven decision making across the sales pipeline.
- Continuously improve knowledge of digital marketing principles to adapt and align lead management tactics with evolving business needs.
Skills
Job Details
Recruit AI
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