Registration Assistant

Confidential

Islamabad , Pakistan

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Posted Aug 27, 2026 3445 views Report Job

PKR. 95,000 - 95,000/Month

The Registration Assistant plays a crucial role in managing the registration process of Afghan refugees and non-Afghan asylum seekers. Under the direct supervision of the Team Leader, the incumbent conducts detailed registration interviews to collect and verify applicant data, maintaining strict confidentiality throughout the process. This role includes preparing individual files for all family members and handling various documents to ensure accurate and complete records. The Registration Assistant is also responsible for issuing initial protection slips and processing protection letters in compliance with donor mandates. In addition to registration duties, the Registration Assistant identifies vulnerable cases requiring additional assistance and facilitates referrals for further assessment or legal aid as needed. Providing counseling and advice to applicants about their refugee rights forms an essential part of the job. This position demands meticulous attention to detail, excellent communication, and organizational skills, all executed with professionalism and discretion. The role does not include team management responsibilities.
Responsibilities

Conduct registration interviews with Afghan refugees and non-Afghan asylum seekers to collect comprehensive and accurate data.
Maintain strict confidentiality of all applicant information and claims revealed during interviews.
Prepare and organize individual files for each family member accompanying the principal applicant, ensuring all documentation is properly collected and attached.
Issue initial protection slips to asylum seekers and manage the processing of protection letters.
Identify and refer vulnerable applicants to appropriate donor agencies for further assessment and support.
Provide applicants with informed advice and counseling regarding their rights as refugees throughout the registration process.
Refer refugees and asylum seekers in need of legal aid to the appropriate Legal Aid Centers.
Accurately manage and maintain records using electronic document management systems and databases.
Perform any additional tasks or duties assigned by the supervisor to support efficient registration operations.